PRIVACY POLICY

This privacy policy describes how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

Sheqouth collects the following types of information:

  • Personal Information: Name, email address, shipping address, phone number
  • Payment Information: Processed securely through third-party payment providers (we do not store full card details)
  • Usage Data: Pages visited, time spent on site, browser type, IP address
  • Communications: Messages sent through our platform or customer service

2. How We Use Your Information

We use your information to:

  • Process and facilitate your orders through our platform
  • Send order confirmations and account notifications
  • Improve our platform and user experience
  • Send promotional communications (you may opt out at any time)
  • Comply with legal obligations

We do not sell, trade, or rent your personal information to third parties. We may share your information with service providers who assist us in operating our website and conducting our business, as long as those parties agree to keep this information confidential.

3. Marketplace & Third-Party Services

Sheqouth operates as a multi-vendor marketplace powered by Dokan. Products and services listed on the platform are offered by independent third-party sellers.

  • We are not directly responsible for the actions, products, or services of third-party vendors.
  • Any transactions, communications, or disputes between buyers and sellers are the responsibility of the respective parties.
  • We may facilitate order processing and communication but do not guarantee the quality, safety, or legality of items listed by sellers.

Additionally, we rely on third-party service providers (such as payment gateways, shipping services, and other integrations). We are not responsible for the privacy practices, policies, or performance of these third-party services.

    4. Data Security

    We implement industry-standard security measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

    5. Your Rights

    You have the right to:

    • Access the personal data we hold about you
    • Request correction of inaccurate data
    • Request deletion of your data (subject to legal requirements)
    • Opt out of marketing communications at any time

    6. Cookies

    Sheqouth uses cookies to enhance your browsing experience. You may disable cookies through your browser settings, though this may affect site functionality.

    7. Contact for Privacy Matters

    For any privacy-related questions: contact@sheqouth.com